Returns Policy

Returns

Firstly, please contact us if you are not happy with your purchase and a following course of action can be discussed, please do not return items to us without prior discussion.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original undamaged packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days minus a £1.99 restocking fee.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at "sales@tuffwrapsuk.com"

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at "sales@tuffwraps.co.uk" to discuss the next steps.

Shipping

To return your product, you should mail your product to: 1 Magdalen Close, Byfleet, Surrey, KT14 7SS, UK

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item for return, you MUST use a trackable shipping service and send us the tracking information for receipt. We don’t guarantee that we will receive your returned item otherwise.

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Sizing Information

Short Sleeve Men's Tee & Vest

XS S M L XL 2XL 3XL 4XL
Chest (inches) 30-32 34-36  38-40 42-44 46-48 48-50 50-52 52-54
Waist (inches) 28-30 30-32  32-33 33-34 36-38 40-42 44-48 50-54

 

Women's Racerback Tank

XS S M L XL
Length (inches) 26 7/8 27 1/2 28 1/8 28 3/4 29 3/8
Width (inches) 15 16 17 18 19 1/2

 

Men's Fleece Shorts

S M L XL 2XL 3XL 4XL
Waist (inches) 27-30 30-33 33-36 38-40 41-43 44-47

48-50

*These are not preshrunk.

 

Men's Zip Hoodie

Size: S M L XL XXL 3XL 4XL 5XL
Chest (to fit): 34/36 38/40 42/44 46/48 50/52 54/56 58/60 62/64

 

Men's Hoodie

Size: XS S M L XL XXL
Chest (to fit): 34 36 40 44 48 52

Women's Lightweight Zip Hoodie

XS S M L XL
Ladies Size 8 10 12 14 16
Chest (inches) 30 32 34 36 38

  

Power Knee Sleeves Size Chart:

How to Size:  Measure circumference of the knee (mid-patella) in a locked position (muscles must be relaxed).  If your calves are bigger than your knee measurement, we recommend using the circumference of your calf.

We recommend going down at least one size from your measurement.

Size Center of Knee (in)
XS 12" - 13.3"
S 13.3" - 14.5"
M 14.5" - 15.7"
L 15.7" - 17"
XL 17" - 17.7"
2XL 17.7" - 18.5"
3XL 18.5" - 19.3"
4XL 19.3" - 20"

TUFF Cuff Information:

For general elbow pain or support we recommend that you measure the circumference of your elbow joint. We recommend going down one size for general elbow support.  So if you measure 12”, purchase the 11” Cuff.

compression support

For tendonitis pain in the forearm or elbow we recommend that you measure the circumference of your forearm roughly 1" below your elbow joint.  We recommend going down two sizes for tight compression.   For example, if you measure 10" then purchase the 8" Cuff.

compression support

Elbow Sleeves Size Chart:

We advise you to measure your arm in a straight locked out position with your muscles relaxed.  Measure the circumference of your arm at the centre of your elbow, our chat is in inches.

Select the size that best fits your measurement.

Pelase do not hesitate to email us to ask advice if required at sales@tuffwraps.co.uk

Size Center of Elbow (in)
XS < 9.0
S 9.0 - 10.5
M 10 - 11.5
L 11.5 - 13.5
XL 13.0 - 15.0
2XL 14.5 - 16.0
3XL 15.5 - 17.0
4XL 16.5 - 18.0

 

Cross Training Knee Sleeves Size Chart:

Measure circumference of the knee (mid-patella) in a locked position (muscles must be relaxed). Unisex sizes.

S 11.8 in. - 13.0 in.
M 13.0 in. - 14.2 in.
L 14.2 in. - 15.7 in.
XL 15.7 in. - 17.0 in.
XXL 17.0 in. - 18.3 in.

*If you prefer a tighter fit please order one size smaller than your measurement.

TUFF 10mm Weight Lifting Belt Size Chart:

Measuring Up For Your New Belt:

Use a soft measuring tape, measure around your waist approximately 4 inches above where your pant would sit. Please do not suck your stomach in and keep everything relaxed when measuring.

S 24 in. - 29 in.
M 28 in. - 33 in.
L 32 in. - 37 in.
XL 36 in. - 42 in.
XXL 41 in. - 46 in.